CRM Integration

CRM integration connects your website, advertising, telephony, and inventory with the sales pipeline. VivaCoding sets up lead, status, and field exchange without manual copy-paste into spreadsheets.

crm integration

Key takeaways

  • Leads are getting lost between the site and sales.
  • You need one pipeline and clear reporting.
  • You already have a CRM, but the off-the-shelf connectors are not enough.

What is crm integration

CRM integration is automated data exchange between systems – website, CRM, 1C, and messaging tools. The goal is for managers to see the lead immediately in the right status.

Service areas

Related services

When it fits

  • Leads are getting lost between the site and sales.
  • You need one pipeline and clear reporting.
  • You already have a CRM, but the off-the-shelf connectors are not enough.

When it doesn’t

If you have not chosen a CRM or documented the process yet, start with the process first and the integration second.

How we work

  1. Field and event map
  2. API or webhooks
  3. Error and duplicate handling
  4. Staging tests
  5. Monitoring

FAQ

How long does a typical website-to-CRM integration take?

From a few days to 2-4 weeks, depending on custom fields and two-way exchange.

Can you avoid CRM changes?

Sometimes yes, with scenarios and widgets. If the API is the limit, we build middleware.